Contact Centers
If you represent a contact center we offer specialized services proprietary to the industry.
Market Entry
Positioning and preparing
Customer care
First party
Third party
Government contracts
Brand Protection
Social media
Reputation
Associations
Awards
Website
Increase Sales
Sales planning
Sales budgets
Team development
Proven sales leads
RFP Writing
Review of library
Advice on improvement
Style and format
Increase RFP database
Improve Efficiencies
Technologies
Internal & external processes
Recruiting, hiring & training strategies
Choosing vendors
Debt Purchase
Strategies
Pricing
Purchase partners
Processes for collection
Understanding the market
Institutions & Retailers
If you represent a institution or retailer we have opportunities to help you thrive in today's market.
Contact Center Vendors
Customer care
First party
Third party
Purchase
Government
Vendor Management
Portfolio management
Onshore, near shore, offshore reviews and recommendations
Compliances
Technology Vendors
Technology acquisitions
Review of existing
Recommendations for improvement
Social Media
Strategies
Vendor Selection
Successful Retention Plan
Request for Proposals
Strategies
How to write to your target vendors
Simplifying the process
Pricing
Debt Purchase
Strategies
Pricing
Expanding your purchase vendor groups
Vendor management
Meet Barry Kryba
Barry has been in the contact center business since 1971. He is a pioneer in using technologies to enhance efficiencies and understands how to implement them at a cost benefit. He has focused on sales and marketing over the last twenty years guiding companies through major growth periods. Preparing companies for insertion into target markets and working with the Financial Institutions to improve their vendor relationships are his two major passions in business.